Our president, Sandy Madar had a presentation for a workshop arranged by the European Commission called “Responsible Lending and Indebtedness”. Here she talked about how we best can help over-indebted consumers, whether the current creditworthiness assessments are designed in the best interest of the consumers, and how we ensure that consumers in payment difficulties are treated fairly and with dignity across all of Europe. The workshop gave Sandy the chance to speak with the European Commission’s Head of Unit at DG Justice and Consumers, Jan Panek and Francesco Gaetano also from DG Justice and Consumers.