The Swedish Consumer Agency is a government agency whose task is to safeguard consumer interests. The Swedish Consumer Agency is headed by a Director General who is also the Consumer Ombudsman (Konsumentombudsman, KO). KO can represent consumer interests in relations with businesses and pursue legal action in court. The Consumer agency have a lot of different responsibilities e.g.: to receive and treat complaints from consumers, to educate and provide support to the Consumer advisors and Budget and debt advisors in the municipalities and much more.

Quote: „We find our membership in ECDN as a good opportunity to cooperate with organizations in other countries in the field of budget- and debt counselling in order to prevent overindebtedness.“