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Konsumentverket KO – Sweden –

The Swedish Consumer Agency is a government agency whose task is to safeguard consumer interests. The Swedish Consumer Agency is headed by a Director General who is also the Consumer Ombudsman (Konsumentombudsman, KO). KO can represent consumer interests in relations with businesses and pursue legal action in court. The Consumer agency have a lot of different responsibilities e.g.: to receive and treat complaints from consumers, to educate and provide support to the Consumer advisors and Budget and debt advisors in the municipalities and much more.

QuoteWe find our membership in ECDN as a good opportunity to cooperate with organizations in other countries in the field of budget- and debt counselling in order to prevent overindebtedness.“